Hassle-Free Returns & Exchanges
We want your special piece to be perfect, which is why we offer a 30-day return window for all unworn and non-customized wedding bands. If your ring doesn't fit or feel quite right, we are here to ensure you find the perfect match for your journey.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
Prepare the Package
Securely place the ring in its original velvet box and packaging, ensuring all authenticity certificates and tags are included.
Ship with Care
Affix the prepaid insured shipping label provided via email and drop the package off at any authorized carrier location.
Quality Inspection & Refund
Once our jewelers verify the item's condition, we will process your full refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing